Mauritius • Boutique Software Studio • 24/7 SLA
We architect digital systems that don't sleep.
Smartserve is a Mauritius-based engineering studio specialising in large-scale web applications, business CRMs & automation, API platforms, and iOS & Android products. High-touch, low-volume, with a global 24/7 support envelope.
Web Applications
Large-scale, quietly resilient web platforms.
We build mission-critical web applications that behave like products, not projects. Think multi-tenant SaaS dashboards, transactional back-offices, customer portals, and internal tools that your team actually loves using.
From architecture to roll-out, we design for uptime, observability, and change. Blue/green deployments, feature flags, and analytics baked in from day one.
- Role-based access control & audit trails by default.
- Responsive, motion-rich UI optimised for modern browsers.
- Performance budgets and CI-driven quality gates.
- Edge-ready deployments for global audiences.
Business CRMs & Automation
Your processes, orchestrated – not improvised.
Off-the-shelf CRMs rarely match how your teams actually work. We model your sales, operations, and support flows into a custom CRM layer that feels native to your business.
From lead lifecycle and SLAs to invoicing, reminders, and escalations – the system nudges the right person at the right time, 24/7.
- Custom pipelines, scoring, and territory rules.
- Workflow automation for low-value, high-friction tasks.
- Dashboards tuned for founders, managers, and operators.
- Integrations with billing, telecoms, and support desks.
API Integrations
Turning disconnected systems into one conversation.
APIs are how your business speaks to banks, payment gateways, logistics partners, CRMs, and mobile apps. We design and implement integrations that are observable, well-documented, and safe to evolve.
We treat every integration as a product surface: versioned, tested, rate-limited, and wrapped with clear error semantics so your team always knows what's happening.
Example: Booking API
Request
POST /api/v1/bookings
Authorization: Bearer <token>
Content-Type: application/json
{
"customerId": "cust_4921",
"slot": "2026-02-18T10:00:00Z",
"channel": "web",
"notes": "Priority SLA – Mauritius region"
}Response
HTTP/1.1 201 Created
{
"id": "bk_9ff31a",
"status": "confirmed",
"region": "mu",
"slaWindowMinutes": 30
}Every integration ships with human-first documentation, sandbox keys, and monitoring hooks so your ops team can act before customers notice.
iOS & Android Apps
Native-feel apps anchored in your backend reality.
Mobile is where your users expect immediacy. We design iOS and Android applications that stay perfectly in sync with your back-office, CRM, and APIs – even on spotty hotel Wi‑Fi.
From product discovery to app store launch and observability, we treat the mobile channel as an extension of your core platform, not a disconnected add-on.
- Offline-first data strategies where your use-case needs it.
- Push notifications wired into real business events.
- Design systems shared between web and mobile surfaces.
- Release cadences aligned with your product roadmap.
Let's architect your next release.
Mauritius-based, globally available. Share a short brief for your web app, CRM, API or mobile product and we'll reply with a clear next step and a senior engineer on the first call.